Watchmaker for The Hague
Your watch does not have to get on the train with you. It travels there and back insured, in a sturdy box.
From The Hague to the workshop
The Hague is about seventy-five kilometres from the workshop: an hour by car, an hour by train with a change at Amsterdam Zuid or Duivendrecht.
That is why most customers from The Hague send the watch in instead. With the shipping service a sturdy watch box and a shipping label are sent to your home; all you have to do is hand the parcel in at a drop-off point. The watch is insured both ways.
If you would rather come by, that is possible by appointment — the workshop is on the Stationsweg in Weesp, next to the station.
What happens to your watch
Every watch starts with an assessment. We open the case, examine the movement under the microscope and establish what it needs. Only then do you get a quote — nothing is done that you have not said yes to.
In a service the movement is completely disassembled, cleaned, re-oiled and regulated. Worn parts are replaced or, on older watches for which nothing is available any more, made to measure. The case is then closed and the watch is tested, water resistance included.
The whole process is on the How it works page, and the rates are on Rates.
Frequently asked questions
Do I have to come to Weesp?
No. The watch can travel there and back by post, insured, in a watch box that we send to your door. You are welcome to come in by appointment.
Is my watch insured while it is in the post?
Yes. We send you a sturdy watch box and a shipping label; the watch is insured both ways against loss and damage up to 5000 euros, and a higher insured value is available on request. It is all on the Shipping service page.
How long does it take?
It depends on what is needed and on the parts. A service usually takes a few weeks; a restoration that needs parts made takes longer. You get an indication as soon as the assessment is done, and you can follow the status of your repair online.